How your employees interact with customers can leave a lasting impression on them and your store. Don't let a bad apple spoil your lot.

Is your website clean, uncluttered and visually appealing? Or is it outdated, annoying or a hodge-podge of visual grossness? Don't have the latter.

You can’t fight City Hall (in most cases), but it pays to understand the various taxes and deductions that apply to your business.

Does your store have an alarm system with keypad entry? Speak to your provider about setting up a duress code.

In just a few years, Sig Sauer has come a long way with its electro-optics division — and the future look bright.

It’s not exactly rocket science, but installing scope covers and showing customers how to maintain their optics can help your customer relations.

A working relationship with your local media outlets can be a valuable resource. Learn how to build relationships and a media network.

Retailers need financing for numerous things. Although more funds are available for business lending, often unanswered is all-important question of what is actually the cost of borrowing?

McMillan Firearms has a strong reputation for manufacturing high-precision stocks but also has been involved in other ventures, including firearms manufacturing and payment systems. CEO Kelly McMillan offers his insights on the company and its future.

Do you and your staff realize the incredible power and result that comes with saying, "No" to a customer? It's not what you think.